The decision about launching arvato’s operation in Szczecin was motivated by two factors. Firstly – the city’s potential, especially in the field of human resources. We can say that arvato was one of the first investors from the BPO sector, as our investment in Szczecin began nearly 10 years ago. At that time, our analyses presented Szczecin as a city full of young people capable of communicating in foreign languages (e.g. German, Russian, and English), which was of key importance as regards attending to our clients. And secondly, the city’s location near Poznań, where the registered office of our company is located, and Berlin, which was important from our clients’ point of view.

Janusz Jankowiak, CEO of arvato Polska, President of the Board of Bertelsmann Media Sp. z o.o. 

Arvato Polska provides comprehensive outsourcing services in the field of advanced IT solutions, mass correspondence, logistics, call and contact centres, loyalty programmes, specialist financial services (including invoicing, supervision and debt collection, financial BPO), documentation management, e-commerce and healthcare. Arvato is part of the arvato AG Group and of the Bertelsmann SE & Co. KGaA international media concern.

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